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FREQUENTLY ASKED
QUESTIONS

  • Where is the jewellery made?
    Each and every component is made locally in Nairobi, Kenya.
  • Can you make animal eyes?
    Yes, we can make custom eyes for humans and animals! All we need is a close-up detailed photo of the eye you would like to get made. Get in touch via email: hello@eyesforall.com.au or WhatsApp +254794764451 for further instructions.
  • Can I get a KIN piece with my eye colour or a loved ones eye colour?
    Yes we do custom orders! All we need is a close up, detailed photo of the eye you would like to get made. Get in touch with us via email: hello@eyesforall.com.au or via WhatsApp: +254794764451 for further instructions.
  • Can I polish my KIN jewellery piece? Will I damage the eye?
    Yes you can! KIN pieces are made from either brass or silver, both of which can be polished using a standard brass polish or silver polish without causing damage to the eye. Avoid using any other chemicals near the prosthesis as it might cause the eye to craze. If you want your eye polished you can send them to us and we can do this for you!
  • What are the eyes made from?
    The prosthetic eyes are made from a bio-compatible acrylic material, the same material that is used to make false teeth.
  • What is your return/refund policy?
    We offer exchanges where possible and reasonable. We offer refunds and exchanges for faulty products.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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